Infrared Heating for Care Homes & Social Housing
Heating that meets specific care home and social housing requirements
Comfort – Infrared Panel Heater
Infrared heating helps providers address the challenges of fuel poverty with improved energy efficiency, comfort and healthier living environments
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10 Year WarrantyZero lightMultiple SizesHighly Recyclable
View ProductComfort – Infrared Panel Heater
FROM £309.00 -
10 Year WarrantyColour OptionsMultiple SizesFits Ceiling Grid
View ProductComfort – Infrared Ceiling Tile Heater
FROM £239.00 -
5 Year WarrantyColour OptionsCeiling Recess OptionMicrocrystal Glass
View ProductKrystal – Infrared Panel Heater
FROM £539.00
Why Infrared for Social Housing?
Infrared heating offers an affordable, future-proof heating system, helping providers address the challenges of fuel poverty with improved energy efficiency, comfort and healthier living environments.
Far Infrared is radiant heat which we ourselves as human beings naturally emit, and is the same heat we feel from an environment warmed by the sun; it is completely natural and 100% safe.
Far infrared heats the building and warms the walls, minimising the problems of damp and mould, a major issue in many social housing environments.
Far infrared minimises airflow, reducing the circulation of dust and allergens and creating a healthier living environment.
Zero servicing requirement utilising long-life components.
Installation is straightforward, non-intrusive and hassle-free. Our infrared panels can be wall- or ceiling-mounted and connect directly to your existing electrical supply.
A Life Cycle Assessment showed that infrared adds less embodied carbon to the environment than a heat pump.
Unprecedented ability to zone and control, minimising energy use, with real-time energy monitoring for residents and housing providers.
Introducing Herschel Comfort VarioPower™
With integrated InfraSense® precision control – the world’s smartest, most efficient and most sustainable infrared heating system
Brand new for 2026, our Comfort VarioPower™ heating system features InfraSense®, the first control system of its kind. InfraSense® utilises advanced sensor technology that maps and measures the average radiant temperature of the surfaces heated by the infrared heater, the relative humidity level, air quality and presence of people.
The readings produce an “operative*” temperature which is used to control the output of the heater to maximise human comfort levels and minimise energy costs.
*Operative temperature is calculated as an average of air temperature and mean radiant temperature (MRT), providing a more accurate measure of thermal comfort.
The InfraSense® Difference
Intelligent Heating Control
Herschel InfraSense®, our highly innovative patented control system (UK Patent Number GB2631160), brings automated heating to social housing developments, delivering comfort in the most efficient way possible by combining advanced sensing with intelligent automation. InfraSense® delivers unrivalled precision and flexibility.
Air temperature alone is only one reading of thermal comfort. The temperature of the surrounding environment (the “Mean Radiant Temperature”) also has a significant impact on how warm or cold you feel. This is especially important with infrared heaters as they directly warm the target area.
InfraSense® goes beyond conventional air and black bulb thermostats by monitoring both the mean radiant temperature (MRT) and air temperature – providing a true indicator of perceived warmth (this average is the operative temperature).
Set a target temperature for each zone – InfraSense® automatically adjusts heater power to maintain optimal comfort. Zones can be individual rooms or areas within a room or a large open space. No other system can measure and control the effective heated area of infrared heaters with such accuracy.
Only occupied zones are heated, ensuring consistent comfort and no wasted energy on empty spaces.
Smart algorithms prevent wasted energy by avoiding over or under-heating and reducing power when full output isn’t needed to maintain the target temperature.
InfraSense® is available as an easy install Wi-Fi IoT solution or hard-wired to our control hub. Data from the system is stored securely in the cloud.
Independently verified tests demonstrate that Comfort VarioPower™ with InfraSense® delivers a 23% saving on energy consumption over a market leading convection heater. Significant additional savings can be achieved by using our other smart features in InfraSense®, including presence detection, zoning, use with our Energy Storage System and integration with time of use tariffs.
Control At Your Fingertips
An advanced, intuitive and easy-to-use touchscreen control centre
This enables centralised one-touch control, including smart schedules, intelligent modes and adjustment of power levels from individual heaters to an unlimited number of rooms or zones, or the entire building.
InfraSense® can also be controlled via App or web browser, enabling access from a desktop/laptop or mobile device, and complete flexibility in how you control your Herschel heaters from wherever you are.
Presence detection saves energy by only fully heating rooms when in use;
Occupants can set daily budgets with real-time energy use and costs reported;
Simple to use touch-screen control including smart schedules, intelligent modes and adjustment of power levels from individual heater to the entire building. InfraSense® can also be controlled via App or web browser;
No separate room thermostats, minimal install costs and disruption.
| Advanced Temperature Control and Budget Management
InfraSense® dynamically modulates panel heat output to precisely maintain the target temperature to within +/- 0.1C and features built-in customisable presence detection. This is why InfraSense maximises thermal comfort and energy efficiency. With real-time energy monitoring, residents can set budgets and reduce their energy costs affordably and effectively. The Herschel system supports integrations into building management systems with APIs available providing landlords with insights into energy costs and consumption across their portfolio. |
Ultimate Control Pro
Benefit from ultimate control and continued enhancements with InfraSense®. InfraSense® includes machine learning and AI, energy use reporting, measurement of humidity levels, air quality detection, and integration with battery storage, time of use electricity tariffs and solar*. *Note that come InfraSense® benefits are available at additional cost / subscription. Please talk to your Herschel representative for more details. |
Herschel provides remote access and support on InfraSense® from its UK based national service hub.
Healthier Homes: Infrared fights damp and mould
Awaab’s Law introduces clear legal responsibilities for social housing landlords to investigate and resolve serious housing hazards, including damp and mould, within strict timeframes. The law represents a major change in accountability and responsibility, setting higher standards for maintaining safe, healthy living conditions for tenants.
One of the most common causes of damp and mould in homes is condensation. Condensation occurs when warm, moist air hits a cold surface. If left untreated it can develop into black mould, exposure to which can result in serious health hazards for occupants, as well as causing damage to building fabric and interiors.
Infrared heating gently warms people, objects and the fabric of the building (the ceilings, floors and walls) directly rather than warming the air. By maintaining a higher temperature in the material of a building and a lower temperature in the air, moisture is discouraged. As a result, moisture is less likely to settle on surfaces, helping to discourage the conditions in which damp and mould develop.
By heating homes with infrared technology, landlords can reduce the risk of damp and mould issues, helping to improve living conditions for tenants and meet the higher housing standards expected under Awaab’s Law.
Radiant environments are healthier environments.
The Herschel Comfort Infrared Panel
The most efficient, eco-friendly infrared panel on the market
Over 95% recyclable • Certified to IEC 60675 standard for radiant efficiency • Wall or ceiling mounting • Swift Comfort Plus Technology • German heating element • Fully repairable • Zero maintenance • Made in the UK with over 75% Welsh materials
High Efficiency Heating: 20%+ energy savings on convection
The patented Comfort VarioPower™ infrared panel incorporates 3 power levels, enabling a faster warm-up and ensuring a more consistent temperature is maintained. Independently verified tests demonstrate that Comfort VarioPower™ with InfraSense® delivers a 23% saving on energy consumption over a market leading convection heater. Significant additional savings can be achieved by using our other smart features in InfraSense® including presence detection, zoning, use with our Energy Storage System and integration with time of use tariffs. The Herschel Comfort VarioPower™ system has 3 patents and is currently in the process of Appendix Q/SAP 10.3 application.
LCA assessed for embodied carbon – up to 3 x less embodied carbon than an equivalent heat pump system. Ultra-low embodied carbon of just 24-94kg/CO2e (215-1250W respectively).
Comfort has been tested to IEC 60675 for radiant efficiency, certifying its high radiant efficiency performance and is the only UK infrared panel range to have been awarded the European Quality Compliance Label. This certifies that products are manufactured in compliance with European Factory Procedure ECS/CIG 021-024 and meet the radiation efficiency requirements as set out in IEC 60675-3:2020.
HydroNova Hot Water System
The Full Electric Proposition
Delivering homes fit for the future
Combine Herschel’s highly controllable, energy-efficient infrared heating systems with its space-saving electric hot water HydroNova system to create a zero-emission home.
Power by renewable energy sources* or green energy tariff and combine with Herschel’s Energy Storage System to lower carbon footprints and future proof properties against rising fuel prices.
*Herschel can recommend a solar PV partner.
A compact, tankless hot water system delivering mains-pressure hot water on demand using advanced phase change technology. Maintenance-free and solar-ready, HydroNova eliminates standby heat loss, providing consistent, energy-efficient hot water on demand. 10-year warranty included.
High-performance, modular battery storage solution engineered for safe, reliable, and scalable energy management. The integrated large display provides clear, real-time visibility of operating status, while optional cloud monitoring and remote upgrade capabilities support efficient maintenance and long-term optimisation.
Funding Opportunities for Social Housing
Local authority programmes such as Warm Homes: Local Grant (2025-2028) and ECO4 provide funding to improve energy efficiency and low carbon heating in social housing. Because these schemes are delivered locally, councils can support the most appropriate solution for each property, including infrared heating in suitable homes. To explore eligibility for Herschel Infrared heating grants contact your local council to check availability under the Warm Homes: Local Grant (or similar regional schemes like Warmer Homes) or reach out to your energy supplier to discuss ECO4 support.
Why Infrared for Care Homes?
Our range of far infrared panel heaters are used by a number of care home providers, and provide a cost-effective way of heating areas without the need for an expensive centralised heating system.
Panels can be ceiling-mounted, removing the heating from Priority 1 to Priority 3 and reducing the risk of injury. They can be mounted with anti-ligature fittings where required.
Far infrared is natural for the body and is frequently used in the wellness sector. This can be a major point of consideration in buildings whose occupants sit for long periods of the day.
Each room can operate as a separate zone and be controlled by our specially designed range of thermostat control options or as part of an existing building management system, meaning either localised control or remote control from a central location. There is no single point of failure, each panel is separately fused.
The infrared heat improves thermal comfort levels because every part of the room is heated to an even level, removing cold spots and creating a more comfortable (non-stuffy) temperature.
Unlike convector heaters there is minimal air movement which results in less dust and pollutants, especially helpful to asthma and allergy sufferers.
Our panels are zero maintenance with long life expectancies and have been proven to save energy compared to convector heaters. They can be used as a complete heating solution or as a supplement to an underperforming legacy heating system.
Our full range of infrared panel heaters for care home and social housing can be viewed on this link. These include our UK manufactured Comfort range plus our Select XLS and Krystal panel ranges alongside thermostat controls.
Case Studies
Customer Testimonials
“Reduced energy costs”
In terms of the purchasing price, an easy installation plus reduced energy costs Herschel won the contract hands down
“The IR3s work exceptionally well”
“The IR3s that we’re using work really well in the space because it has that industrial heritage, so the IR3 looks really good in the space and works exceptionally well…. They’re easy to install and they’re reliable.”
“As part of the Design, Technical and Innovation team of Clarion housing group we were tasked to find the very best in technologies for the following categories; sustainability, MEP, Modern Methods of Construction, Digital, Specification.
In our extensive market research we looked into all manner of heating system for both water and environment, each that need to compliment the sustainable aspirations of our new buildings. It is in this space that Herschel’s infrared panels and Mixergy tanks were assessed in a plethora of scenarios.
We found the system to be not only high performing for future tenants but offers a range of additional features such as positive reduction in mould and improvement in air quality. The cost of installation was comparable to that of a fossil fuel installation but when accompanied with PV on roof and battery systems this was thought to be one of the best offers on the market for Latimer. Therefore, we included the recommendation of Herschel infrared panels for all future buildings to be examined by contractors across the land”.
– Dave Lee, Director Clarion Housing Group, May 2024
Professional Specification Service
Herschel has a team of in-house surveyors who perform on-site and desktop estimating services for commercial heating projects.
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