Herschel Infrared Case Studies WHSmith store, motorway services

WHSmith store, motorway services

Customer brief: to provide a new heating solution to keep counter staff warm

Discreet ceiling grid heaters for staff at a chilly till area in a busy services


The WHSmith retail store is situated inside the main entrance doors of a motorway services.  The store is open to one side to the main entrance walkway and has chiller units which resulted in a lower mean radiant temperature within the close proximity.  There is some airflow however this is not significant.


4 x Herschel Select 350W white ceiling grid panel heaters were installed in a suspended ceiling grid above the counter area.


The staff have been much happier since the infrared ceiling grid panel heaters have been installed. There were previously 2 x 2kW convector heaters under the desk which did very little in terms of keeping the staff warm and also kept blowing the electrics to both the chiller and the tills.

Thanks to Ambient Engineering for details of this install.

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