Contact our team
How can we help? Get in contact over the phone, using the form below or simply use our chat bot
Head Office
Herschel Infrared Ltd
Units 6A-7A, Boundary Road
Access 18, Kings Weston Lane
Bristol, United Kingdom
BS11 8AZ
UK General Enquiries
All Enquiries
Phone: +44 (0)117 3253850
NI and ROI Enquiries
Phone: +44 (0)7739 798892
Why not book a Virtual Consultation or Visit our Showroom in Bristol
Need help with your controls?
Our controls range from simple battery operated stand alone, simple DIY plug and play, or fully professional installed designer thermostats.
Set up heating routines via App control to suit your lifestyle. Using the App is easy and takes just minutes to set up. Room by room precision but with overall control of your property’s heating. Set your ideal temperature wherever you are, of every room in your home, at the touch of a button.
Get help troubleshooting your controls here.
FIND OUT MORE
Calculate your Infrared Heating requirements
Get the right infrared heaters for your needs
We offer the widest range of energy efficient slimline infrared heating panels for homes, stylish outdoor heaters and high performance commercial heaters.
Use our online calculator to estimate your home heating requirements using Herschel Infrared heaters.
Online CalculatorPopular FAQs
Where can I find a Herschel Infrared installer?
Herschel has a UK wide network of approved installers and resellers who have taken our training and sell our heaters.
Contact Herschel on our “Find Herschel-approved UK Installers” page to get a recommended installer near you.
If you want to become a Herschel installer, you can also apply from this page.
You can even recommend your own electrician.
How do I register my warranty?
Please fill out this form to register your product purchase.
How can I track my order?
Thank you for ordering from Herschel Infrared.
If you ordered from us online, then you can enter either your order number and email or the tracking number you were sent to track your delivery here.
What size heaters do I need?
Infrared heating needs to be specified correctly to ensure the benefits of infrared are optimised. For homes, we have a handy online calculator which allows you to enter the details of your property and dimensions of the rooms you require heating in. This will then provide you with a recommendation of the Herschel infrared heaters that will match your requirements.
For commercial buildings or outdoor areas, indicative guides are available on our website to show the size of infrared heaters required. We also offer a free, no obligation specification service from our team of infrared heating specialists who will tailor a recommendation just for you. Our team can be contacted through our Contact Us page or by using our online chat facility.
Herschel videos
Our customer built their own beautifully designed, Scandi-style house and chose to install Herschel Infrared panels, over an air source heat pump, to heat the new build project. Hear Sophie speak about the Herschel Comfort panels installed in the eco home and how they were chosen for ease of fitting, comfort, aesthetic, and cost.
See the latest case studies, product showcases, and educational videos from Herschel Infrared.
More Useful Videos
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