Customer Support form

For general enquiries please check our FAQ quickly first, as we may already have answered your question.

For project or specification enquiries, please select your most convenient means of contact below.

For domestic or small commercial customers requiring heating for 7 rooms or less, you may prefer to use our “Infra Quote” form – for a slicker service for smaller orders.

General Enquiries

Phone: +44 (0)1473 760059

Fax: +44 (0)872 115 0084

Domestic Enquiries

Phone: +44 (0)1473 760320

UK Wholesaler Enquiries

Matthew West, UK Sales Director

Email Matthew West

Phone: 01473 760323

South East, Michael Howard

Email Michael Howard

Phone: 01473 760325

South West & Wales, Jane Lanceley

Email Jane Lanceley

Phone: 0117 3253854

North & Midlands, Adam Broadbent

Email Adam Broadbent

Phone: 07585953957

Scotland, Mark Broadbent

Email Mark Broadbent

Phone: 07766732900

Ireland, Andrew Baird

Email Andrew Baird

Phone: 028 2075 1095

Herschel Infrared Ltd

Head Office

Shore House
68 Westbury Hill

Phone: +44 (0)117 3253850


Unit 4 Court Farm
Stutton Road
CO11 1PW

Phone: +44 (0)1473 760059