Customer Service › FAQs › What is an Extended Warranty?
What is an Extended Warranty?
Extended Warranties are available on our Comfort and Select XLS heating ranges. Our fantastic Extended Warranty product offers an extended 5 year warranty protection, on top of the standard warranty period, offering you that little bit of extra peace of mind on your heaters.
The Extended Warranty will begin on the date the standard warranty expires. The same terms and conditions as your standard warranty will apply (Warranty Policy – Herschel Infrared Ltd).
When purchasing your Comfort and Select XLS heaters, and you’d like to add the Extended Warranty, simply add the ‘Extended Warranty’ product where it is available within the Add to Cart process. Please note that if you are buying more than one model, for example 3 x Comfort 1200W heaters, the cart will automatically add 3 x Comfort Extended Warranty – Comfort 1200W products. The price shown will be for the total number of Extended Warranty products added.
Note that there is no need to register the warranty. All you need is the date and proof of purchase (details of which will be available on your order confirmation and invoice).