“Buying 100% green tariff electricity is a choice we can now make”

The reason for selecting the infrared panels initially was we were 100% oil but didn’t want to invest into anymore old oil-based technology and there generally seems to be a move away from gas. We looked at ground source heat pump but a number of friends put us off saying it was good for ambient heat but their rooms never felt really warm and they were having to top up the heating. The main contractor was initially sceptical of our decision to use infrared but it seemed the only reason they like oil and gas was that it’s what they have always used. Luckily one of the electricians had worked with infrared before and the installation process was very straightforward. A number of benefits we didn’t know about or take into account when we ordered:

• Customer service has been excellent, there was an issue with one of the ten panels, this was resolved very swiftly without any fuss
• Buying 100% green tariff electricity is a choice we can now make and when the oil fired boiler needs attention we will convert the rest of the house to infrared
• Having the panels ceiling mounted frees up walls for furniture
• The heat is consistent, controllable, it’s a clean heat

Having gone through the first winter we’ve been very pleased with Herschel and the infrared heaters. The main contractor, various subcontractors, and friends have all been fascinated, especially friends who have recently installed ground source heat pumps!